What does it take to get a popular phablet to be canceled just months after its release date (August 16, 2016)? Well, if it’s the Samsung Galaxy Note 7, then exploding batteries will do just that. Months after release and controversy over both the original shipment of their Galaxy Note 7 and even the replacement units, Samsung is now recalling all Note 7’s in the wild.
In addition, the company has decided to halt all sales and have stopped production of the ill-fated device (link). While I haven’t been a fan of Samsung’s smartphone line-up in quite some time, due to personal reasons, I’m glad to see that company is taking this issues seriously. As it stands and as it’s been seen so far, the Galaxy Note 7 is apparently a ticking time bomb. Lives are on the line and the entire issues needed to be addressed swiftly.
With the recall and production end in sight, one has to wonder if Samsung will attempt to correct the issues on the Note 7 and re-release it as another phone, maybe the Galaxy Note 7S? Or will Samsung simply rush a Galaxy Note 8 to market? Either way, I don’t expect to see any more Apple bashing ads from the company anytime so or ever again for that matter.
If you own a Samsung Note 7, you are being urged to power off your phone. Now! Do not attempt to charge it
“While we continue our active investigation into reports of phones overheating and burning in multiple states, consumers should power down and stop using all Galaxy Note 7s. It is the right move for Samsung to suspend the sale and exchange of all Galaxy Note 7s.”
Current owners of the Samsung Note 7, you need to take it back to the carrier that you purchased it from or contact Samsung directly in order to exchange it or receive a refund.
Samsung is working with the US Consumer Product Safety Commission (CPSC) to investigate the recently reported cases involving the Galaxy Note7. While the investigation is taking place, Samsung is asking all carrier and retail partners here and around the globe to stop sales and exchanges of the Galaxy Note7. Since the affected devices can overheat and pose a safety risk, we are asking consumers with an original Galaxy Note7 or a replacement Galaxy Note7 to power it down and contact the carrier or retail outlet where you purchased your Galaxy Note7. If you bought your Galaxy Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you.